Last week, we were called in for a time-critical service case at Epithelix in Geneva: an urgent solution for nebulization of a new substance in the Cloud System was required.
The aerosol generation was vital for an important study – when working with complex cell cultures models time is always of the essence.
Together with Jimmy Vernaz, whose collaboration was key on-site, and thanks to our wide expertise with different nebulizers, we were able to resolve the problem quickly and keep everything on track.
This is what customer support means to us — fast, reliable, and hands-on. No distance is too far when it comes to supporting our partners on their path to meaningful results.
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